Delivery Information

All our orders are dispatched within 3~4 working days according to your preferred delivery option. Depending on your country you'll have anywhere from one to three shipping options.

The postage choice you make at checkout will determine which postal company we will use to ship your order. All tracking information will be emailed to you as soon as we have it available.

Please note we have a 1:30 pm cut off time for International orders to ensure we are able to dispatch your order the next business day.

Deliveries will not occur on national and bank holidays in the US and will be delayed until the following day. This applies for international deliveries and foreign holidays as well.

CANCELLATION/CHANGES

If you need to change or cancel your order, please contact us immediately.  We process and ship orders quickly (we’re fast!).  Once our warehouse has processed your order, we will be unable to make any changes.    

Please note that any orders that have already been packed or shipped cannot be cancelled.

Will I Be Charged With Customs And Taxes?
The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Any questions or issues please don't hesitate to contact us at support@shop2co.com